Troubleshooting : How to resolve 421 Sorry, cleartext sessions are not accepted on this server ? Print

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Error :

Please note that you might receive the error "421 Sorry, cleartext sessions are not accepted on this server" due to the below reasons.

i). If you are trying to access ftp via browser you it will trows the above error. Also FTP access via browser is not allowed.
ii). If you are connecting via "Use Plain FTP" it will trows the above error.

Solution :

Kindly Choose server type : FTPES - FTP over explicit TLS/ SSL and check it out.
{
Note: If you are using latest version of fiezilla,
Protocol: FTP-File Transfer Protocol
Encryption: Require explicit FTP over TLS.
}

Refer the below procedure and proceed further to connect with FTP.

Please download ftp software Filezilla

[1] Click on File >> Site Manager

[2] Click on New Site option

Supply the following details

* Host : ftp.domainname ( or ) ip

* port : 21

* Protocol: FTP-File Transfer Protocol

* Encryption: Only use plain FTP (inescure).

* Logon Type : Normal

* User : your ftp user name

* password : your ftp password

[3] Click on connect.

* Now you should be able to view the local system in left side and server in the right side

* You can now start uploading the contents in your httpdocs directory.


 


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