Knowledgebase - Silicon House

Troubleshooting : How to resolve this 403 Forbidden error? Troubleshooting Steps:This error occurs due to the following reasons : [1] Any website requires...

Troubleshooting : How to resolve this 500-Resource limit Exceeded? Troubleshooting Steps : [1] The above error seems due to the concurrent connections/CPU/RAM...

Troubleshooting : FTP - Clear Text Session Error FTP - Clear Text Session Error :FILEZILLA: ======= [1] Downlaod and Install Filezilla FTP...

Troubleshooting : Website showing Bandwidth Exceeded Troubleshooting Steps : The error seems due to below reason. Reason:------If the bandwidth...

Troubleshooting : FTP - 421 Can't change directory Troubleshooting Steps: You have chosen the logon type as anonymous instead of normal you will...

Troubleshooting : Access Denied Error Troubleshooting Steps : The error "Access denied for user" might be due to the wrong database...

Troubleshooting : FTP-530 Login authentication failed Troubleshooting Steps: The login details are incorrect you will get the below error. Response:...

Troubleshooting : FTP-Connection Time out Troubleshooting Steps: The error "Connection Time out " might be due to any of the below...

Troubleshooting : Index page is not opening Troubleshooting Steps: The below index files are uploaded under the domain. [1] index.htm [2]...

Troubleshooting : Website not working - Domain expired Website not working - Domain Expired: Check the validity period of the domain name. [1] Visit...

Troubleshooting : Connection Error - Host 'hostname' is blocked Troubleshooting Steps : Error:===Host 'hostname' is blocked because of many connection errors;...

Troubleshooting : Nameserver/DNS Mismatch Nameserver/DNS Mismatch: [1] Access your control panel at http://www.yourdomain.com/whm [...

Troubleshooting : FTP-ECONNABORTED-Connection aborted Troubleshooting Steps :The server type is not updated properly you will get the below error....

Troubleshooting : My sql Server Gone Away Troubleshooting Steps : This could happen due to 2 possibilities [1] Poorly optimized php...

Troubleshooting : FTP - ECONNREFUSED - Connection refused by server Troubleshooting Steps: You have given the wrong port number you will receive the below error...

Troubleshooting : FTP-Failed to retrieve directory Troubleshooting Steps : You face the error Failed to retrieve directory listing means,kindly...

Troubleshooting : Invalid HELLO name in bounce back message Troubleshooting Steps: ERROR:========Please note that if you receive the error 'Unable...

Troubleshooting : No Such User Here Error - Bounceback Error Message Troubleshooting Steps:Please note that the above error will occur due to the below...

Troubleshooting : Site showing blank page Troubleshooting Steps: It is due to the below reasons. a. PHP version not...

Troubleshooting : SMTP Authentication Troubleshooting Steps: You can set up Domain keys by using this method: [1] Login to...

Troubleshooting : This site will harm your computer error- Gumbler Attack Troubleshooting Steps : This domain has been infected due to malware upload.This means your...

Troubleshooting : Website is not loading Troubleshooting Steps: Kindly recheck with your end by using below process: [1] Put a...

Troubleshooting : Webmail Error - user exceeds quota Troubleshooting Steps: The error "user is over quota" indicates, the domain exceeds the...

Troubleshooting : Domain exceeded the max defers and failures per hour Troubleshooting Steps: Error:====Domain DDDDDD has exceeded the max defers and failures per...

Troubleshooting : Bounce back error message : Sender Verification Failed Troubleshooting Steps: The sender verification is a great way to stop spam. When a message is...

Troubleshooting : Spam mails Reasons and Actions Troubleshooting Steps: The possibility of such a spam origination could be in two locations : *...

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